Terrible service with Vodacom 4U, Berea East Lodnon

<p>My cell phone contract was due for an upgrade, We went there Saturday the 4th, there was a problem with payment not reflecting on the account so we went back on monday morning(6th) to sort out everything. The phone that we chose, was said to be here 2-3 working days to get here. When we phoned them on Wednesday, they told us it would be here on friday(10th) Then they told us it was only at the warehouse on friday the 10th, the lady then told me it would be here on monday(13th), We still HAVE NOT recieved the phone. On friday the 10th I phoned Vodacom to lodge a complaint of bad service, at 14:00 up until now, nobody has contacted me from vodacom, I phoned Customer Care Yesrday Afternoon(13th) at 17:00, They told me someone would be contacting me, I am still waiting. When I spoke to the call centre person I asked for her supervisor, I waited about 8 minuets before her supervisor spoke to me, He said to me i would be conatcted within 24 hours, still nothing has happend. I said to the supervisor I would be going to Hello Peter, to share my terrible experience, he said to me I can not tell you to not go to Hello Peter. In the mean time We have cancelled the order on that Phone( Sony XA Ultra), Vodacom keeps blaming the supplier for the phone not getting to their store.</p>