Terrible service with no result
<p> I recently upgraded my vodacom contract at tge lenasia trade route 4u vodacom store.i was promised 10gb of data for the 1st month and was promised to recieve it on the 25th dec 2016.i noticed on the 5th of jan 2017 that i had not received any data.i called the upgrade dept on ********** 5 times and all the times they said they enabled the data with no results. I asked to speak to a manager and they cut the call.worker nomsa made me wait and extremely rude and said nothing can be done until feb 2016</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
