Terrible service with dishonesty and false advertising
<p>Vodacom is misleading the public I bought one of the Vodacom hauwei WiFi router which comes with a Vodacom at home sim card that comes with free 1gig data bundle advertised on the package, I bought 3 units and Rica and all 3 I did a Vodacom at home registration and guess what? All 3 sim card don't work I contacted Vodacom and Vodacom is unable to fix what they advertised , they only activated one sim card but instead of giving me my free 1gig data Vodacom gave me a R12 airtime on my sim card and its been over two weeks I find no help from Vodacom ,the call center is just useless</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
