1 reviews | Active since Nov 2016

12 Nov 2016, 12:28

Terrible service with dishonesty and false advertising

<p>Vodacom is misleading the public I bought one of the Vodacom hauwei WiFi router which comes with a Vodacom at home sim card that comes with free 1gig data bundle advertised on the package, I bought 3 units and Rica and all 3 I did a Vodacom at home registration and guess what? All 3 sim card don't work I contacted Vodacom and Vodacom is unable to fix what they advertised , they only activated one sim card but instead of giving me my free 1gig data Vodacom gave me a R12 airtime on my sim card and its been over two weeks I find no help from Vodacom ,the call center is just useless</p>

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2016, 07:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team