1 reviews | Active since Mar 2018
Terrible service!!! Will do anything and lie to close a sale...
Worse service ever!!!! I singed up for top up contract in Nov 2017, advised sales consultant that I wanted my number ported.. she advise that it was late the port won't go through we can return any other day to port..... A week ago went back to have the port done, now I am being told it cannot be done! Worse the consulted denies refusing to action my request, to port in my prepaid Vodacom number. I escalated the matter to the store manager, she promise to log internal query and revert. However to this very moment I'm still waiting to hear from her. Shocking service!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
