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Robi C
1 reviews | Active since Jul 2020
13 Oct 2023, 12:46
Terrible service when dealing with ***** on Business account
@Vodacom @Vodacom111 Ref: EC - 1MA6 - 2ZAFE6 Our business has been a Vodacom client for more than 20years! and now our Company account suspended due to ***** on our account B***3-0 This was because Vodacom Cresta leaked our Company docs and ID, which we entrust them with when doing upgrades. After many emails nothing has been done about my account which I have been asking to pay and now our service is suspended. Action to be taken #popiact
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Vodacom's replyOfficial
13 Oct 2023, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2023, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Robi C's updateReviewer Update
17 Oct 2023, 09:11I cannot see your reply
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Robi C's update17 Oct 2023, 09:11
Reviewer Update
I cannot see your reply