Terrible service Vodacom Upgrades

<p>I upgraded an existing account on the 30th of May 23016, have phoned continually from the 3rd of June to find out where the upgrade is and being given the total run around by the Vodacom staff as to why the deliver has not happened from there was no suburb listed in the delivery details to toal silence, only to be advised on the 9th of June that the phone has been returned to Vodacom by the courier company and it would take two weeks to receive a cancellation number and thereafter the upgrade cancellation needs to be app**** for........... all I can say is that this really is shocking service and I am seriously tempted to end a 22 year+ relationship. I dare someone with Authority at Vodacom to contact me and resolve immediatly.</p>