1 reviews | Active since Oct 2016

18 Oct 2016, 11:39

Terrible service Vodacom Livetrack

<p>I have been tryin g to cancel m vodacome livetrack for ages now and i have had no luck i have had people saying they will get someon to call me back and no one does i got through to a lady who seemed to assist i send a cancellation email and havent heard anything back from livetrack.</p> <p>I am not happy with the service at all and the whole reason i am cancelling. if this is the service you get why would i want to have the tracking device im bettter off without it as no one has a clue.</p>

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 12:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team