Terrible service- Vodacom Fibre Relocation

Terrible service! Logged a called for relocation on 1 Sep 2020 , today is 5 Oct , following 20+ calls to follow up , absolutely no feedback, I work from home and need internet daily , it’s been 1,5 weeks now in my new home without internet (Vodacom didn’t even come and de-install at previous house) 30 days waiting period is over and still nothing has been done and nobody has called me to arrange ANYTHING, so disgusted in this service from Vodacom , I’m now forced to buy data on my phone daily just to do my job , this line will be cancelled, I’ve had enough of following up abs dealing with a company that just doesn’t care about urgency or cannot even manage turn around times , pathetic!!!