Terrible Service Vodacom

Good day to whom this may concern, your service is absolutely ****. I recently done an upgrade and what was asked for did not take place and now I have to explain the same story and do the same authentication with every person, pathetic. My 500 Meg data bundle was not credited to my account after having to call 5 times ref ***. After Speaking to a consultant Lerato she said it is now done and my vodacom account will be credited (I want this money back in my account) secondly called again to speak to Celest was promised a call back and it did not happen again. I was suppose to get an additional 1gig data on my account at no charge due to the bad service. This bundle for 36months is still not active...

Thirdly I have been trying to get new contract taken out for our Business and vaneshree Govender from New business does not respond at all. Disgusting service. Very disappointed in vodacom. I regret upgrading with you.# ***