JK
Jen K
1 reviews | Active since Dec 2019
30 Jan 2023, 15:18
Terrible service via Facebook messenger
The Facebook team do not know how to speak to customers and how to handle issues yet keep asking for the same unimportant information without actually helping or answering the question.
I would like someone who can help with my account to please reply to me.
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Vodacom's replyOfficial
30 Jan 2023, 15:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2023, 15:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team