Terrible service to a long time loyal client

<p>My father has been a contract client with vodacom for two decades. He is now a pensioner and can not afford it, so went to the vodacom store as well as phoned in numerous times to change his contract to pay as you go when it ended. They have not done that and harras him with phone calls for payments and have still not assisted him with changing it. A gentleman at the Fish hoek branch tried to assist him by calling in but the call centre did not help at all and he still has an issue. He is now moving to another provider.</p>