Terrible service Terrible network

We have been having lots of issues with Vodacom lte from October 2024, network crashing, We was told that the tower has been damaged, till date not resolved. We phoned Vodacom multiple time, no resolution, the network has been extremely slow, not more than a 1mb, we cannot join meetings,

We been phoning Vodacom customer care everyday this week, the customer care can't help.

Call Centre agents keeps saying a manager or back room staff tried calling us, to find out they trying to call us on a router number after telling them everytime it is a router number, you call us here, we provided 2 other contact us.

There has been 3 price escalations in the last 1 and half years, Vodacom is failing to provide us with a service, we can can't cancel cause we are locked to a 3 year contract,

Vodacom has just been pathetic and feel like we are not getting anywhere, there is no care.