Terrible Service – Still No Help or Feedback from Vodacom I am extremely disappointed in Vodacom

Terrible Service – Still No Help or Feedback from Vodacom I am extremely disappointed in Vodacom. There is absolutely no service, no help, and no honesty. I have been struggling to get assistance, and no one is willing to take responsibility or even try to help me. Since November, I’ve been waiting for Vodacom to resolve an issue where I paid R500 for data — the money went off, but I never received the data. I reported it immediately, and they could see the payment, but nothing has been done since. Not even a follow-up. It’s like my query just disappeared. Every time I try to get help, I’m met with an attitude that makes me feel like they think I’m the problem, as if I’m too stupid to understand. Meanwhile, they haven’t resolved anything and haven’t even responded properly to my original complaint. Vodacom, this is unacceptable. You’ve lost my trust. I will never recommend your service to anyone.