Terrible service / repair work. FIBER

Been without Fiber since 21 March Opened a ticket and was eventually told a technician would come. Was given a date of 26 March 2022 @16h00 to 18h00. Was called at 15h00 to say coming. Technician eventually arrived 27 March 2022. Line was repaired BUT lasted about 3 hours, Called again and expected to get escalation. It is now 01 April 2022 and the only response I can get from Vodacom is they are waiting ETA.

Absolutely terrible service .

This is totally unacceptable and frustrating as we work from home and need to purchase at a higher cost Data to be able to work.