Terrible service received from Vodacom

<p>On the 23/06/2017 I identified ***** upgrade that had taken place on my contract with Vodacom. Immediately I reported it to the police and Vodacom and on the 02/06/2017, Vodacom closed the case to confirm that it was *****. Since then I have called to confirm that I would be credited for the funds charged on my account. It has been 4 weeks since ***** was confirmed and Vodacom has failed to migrate my account to the correct charge and are billing me for the wrong contract. They fail to contact me and daily I call them for 30-40 minutes without a fair conclusion. They have billed me incorrectly and when I ask to cancel the contract as I am disappointed in the service, they give excuses. As it stands I am still contracted to Vodacom and I no longer want to deal with them cause of poor service. I hope this will be an eye opener to everyone to show just how little interest Vodacom cares about their customers</p>