Terrible service received ever!

My number which is ********** 180 which I have been using for more than 25 years on prepaid was activated on contact by Vodacom, a contract which I never took out.

A friend of mine took out a contract with them telephonically and gave them my number as an alternative contact number. my friend received the new phone through the courier company however the airtime was loaded on my number.

I notified Vodacom immediately after I received this airtime and told them that I want my number back as prepaid.

Today my number is off and I am using it for business as well. I have made numerous calls to their customer care number and know one seems to care to provision my number back to prepaid.

The service that I am getting is pathetic as a customer I want my number activated as prepaid as I have nothing to do with what took place with the contract.

Vodacom made an error and activated my number on contract and now I must do the run around to get my number active. I want that sales call recording so that I can sue you for inconveniencing me. If I do not get response by end of business today I will go to Ombudsman or seek legal assistance.

you can contact me on ********** 950 or ********** 972