Terrible service received at two shops

I simply needed to purchase and setup a prepaid sim card. I chose Vodacom because I am already a customer and thought I would get great fami**** service. I started at the Victoria Center branch where I was one of only two customers in the shop. I had to actually approach a staff member before I was asked how they could help, I said I need a prepaid sim card and I was then told to wait for the only employee that was busy. The free employees then just stood around and waited. Really? All this whilst the incredibly unhappy looking manager stood in the car park smoking cigarettes? I then went to the Liberty Mall branch where the same thing happened again. Only this time I was the only customer. I had to approach your staff who then told me to go back to the door and take a ticket. At both stores i was treated as if my business doesn't matter. At the Liberty Mall branch every staff member was sitting playing on a phone. Nobody even noticed me? So all in all I went to the Telkom store and within 3 minutes I had a brand new Telkom sim card for free! Which was given to me with a SMILE! I suggest that you do something about your terrible staff attitude!