RN
Roxy N

1 reviews | Active since Jul 2016

05 Jul 2016, 09:07

Terrible service received

<p>I wrote a review last week with regards to the problem i am experiencing with Vodacom. I have still not received feedback. I dont know where my phone is and what is the next step. I am using somebody elses phone because i do not have a phone. The service is patetic.</p> <p> </p> <p>The only resolution i have niw is to g to the ombudsman if i do not receive a satisfactory answer.</p> <p> </p> <p>The job number is ********** 8.</p> <p> </p> <p>Regards </p> <p>Roxane </p> <p> ********** 332</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Jul 2016, 10:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team