TERRIBLE SERVICE PROVIDERS

I have a Vodacom contract for 5 years now..I app**** for a home internet bundle this morning for R550pm, Vodacom rep**** in the afternoon and said that Im approved but do not qualify. I found this strange because i have a good credit score, I don't miss any payments, whether it's with Vodacom or any other service provider.

I phoned Vodacom to find out why and they stated its because of my low credit score.. according to them it's below 300 and I can only qualify for a deal below R200 a month. This is actually dumb because the contract phone I have with them I'm paying R620pm.

My contract is due for an upgrade soon and I wonder if they're gonna have an issue with that too.

Out of curiosity checked my credit score and it's 673 out of 705.

I previously had a telkom package which I was paying R950 a month and they didn't ever have an issue.

I spoke to 6 different consultants and nobody could assist.

Vodacom is incredibly difficult to deal with and if you want headaches then go to them.