Terrible service provider
<p>Best coverage, definitely not, Best price, hell no! In Jan 2015 I reported that I only have 'edge' capability at my home and as a consequence I can't properly use the devices that I bought from you.... NOTHING HAS EVER BEEN DONE TO FIX THIS. My 3 contracts are now due for an upgrade, but when I compared your packages with Mtn & CellC I realized that I could get BETTER CONTRACTS WITH BETTER PHONES and that you charge between R200 to R300 more for similar contracts with the same phone! And since your 'best coverage ' is in actual fact C*R*A*P I can't wait to take my business elsewhere </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So you have someone phone me, a day later, but is it someone who can do something about my complaint... NO. Thank you for illustrating in crystal clarity how much I mean to you as a customer, if I could give you a minus rating I would.
So you have someone phone me, a day later, but is it someone who can do something about my complaint... NO. Thank you for illustrating in crystal clarity how much I mean to you as a customer, if I could give you a minus rating I would.