1 reviews | Active since Sept 2018
Terrible service provider
Based on advertising and social media l have seen very interesting bogus things that Vodacom apparently offers to its valued customers.l app**** for a cell phone contract on Wednesday afternoon and was told to expect a phone call within 48hours by the apparent fantastic vodacom consultants.Its been three days now , l have not received any sms or phone call , when l went to find out what the situation was , l was told to simple wait.
What kind of service competency is that, from this simple experience l cannot recommend Vodacom to anyone l love!
l then went to the nearest MTN Shop and in 2 hours time l had a cell phone in my hand.How amazing is that.
There is no english phrase l can think of that can properly explain how pathetic Vodacom as a service provider is.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
