1 reviews | Active since Mar 2013
Terrible service provider
<p>Not only do they NEVER notify you when data bundles are depleted and then charge ridiculous out-of-bundle data rates, but they also did not notify me when my contract was up for renewal and therefore charges my data usage at out-of-bundle rates for a whole month. Also, they just decided to cancel my email service and I therefore do not have access to my email account. Vodacom's continued lack of service and customer care is atrocious and disappointing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
