AP
Adele P

1 reviews | Active since May 2013

15 Mar 2017, 01:44

Terrible Service Provider

<p>Since my upgrade my account has been suspended several times, despite correct and timeous payment, Vodacom just cannot get my account sorted out. They are so quick to suspend, but take forever to reconnect, despite it being their error. My line is suspended again! I can't wait for thic contract to be done so I can join Cell C! </p>

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team