wA
warren A
1 reviews | Active since Dec 2011
26 Feb 2026, 08:47
Terrible Service! Overcharged! ****** data!
Terrible service experience! overcharge for months! ive been to 3 times its being sorted out! when i call each department says its the next, then get put to the useless chatbot! On my other line they have just taken away my data benefit , when it was assured on upgrade!
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
26 Feb 2026, 09:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Feb 2026, 09:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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warren A's updateReviewer Update
27 Feb 2026, 19:37Still no contact from Vodacom!!
wA
warren A's update27 Feb 2026, 19:37
Reviewer Update
Still no contact from Vodacom!!
wA
warren A's updateReviewer Update
02 Mar 2026, 14:12Still no reply!!
Just spent 20min with a call centre shifting black between departments!!
Just spent 20min with a call centre shifting black between departments!!
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warren A's update02 Mar 2026, 14:12
Reviewer Update
Still no reply!!
Just spent 20min with a call centre shifting black between departments!!
Just spent 20min with a call centre shifting black between departments!!
Vodacom's replyOfficial
19 Mar 2026, 22:54Good day,
Thank you for your post.
We apologize for the delay.
Our team will be in contact with you soon.
Regards,
Vodacom Consumer Website Team
Thank you for your post.
We apologize for the delay.
Our team will be in contact with you soon.
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Mar 2026, 22:54
Official
Good day,
Thank you for your post.
We apologize for the delay.
Our team will be in contact with you soon.
Regards,
Vodacom Consumer Website Team
Thank you for your post.
We apologize for the delay.
Our team will be in contact with you soon.
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Mar 2026, 13:15Good day,
We were unable to reach you on the contact number provided.
Please confirm an alternative number and a convenient time for us to get in touch.
We await your response.
Kind regards,
We were unable to reach you on the contact number provided.
Please confirm an alternative number and a convenient time for us to get in touch.
We await your response.
Kind regards,
Vodacom's reply21 Mar 2026, 13:15
Official
Good day,
We were unable to reach you on the contact number provided.
Please confirm an alternative number and a convenient time for us to get in touch.
We await your response.
Kind regards,
We were unable to reach you on the contact number provided.
Please confirm an alternative number and a convenient time for us to get in touch.
We await your response.
Kind regards,
Vodacom's replyOfficial
21 Mar 2026, 15:07Good day,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply21 Mar 2026, 15:07
Official
Good day,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you.
As a result, we’ll be closing your query from our side for now.
Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
You’re also welcome to reply to the email we've sent you.
Kind regards,
Vodacom Consumer Website Team
wA
warren A's updateReviewer Update
21 Mar 2026, 20:02I’ve only recieved 1 call & I told them to call back in an hr, and never received another call?!?
wA
warren A's update21 Mar 2026, 20:02
Reviewer Update
I’ve only recieved 1 call & I told them to call back in an hr, and never received another call?!?