Terrible service, once they have you locked in a contract.

I took a home LTE for 36 months.. I had multiple issues with it and I called in many times, they did try to help, reset it etc etc but it was no help. It was extremely slow with terrible network. Eventually vodacom said they can't cancel it but they can "upgrade" it to Fibre for me and I was happy and agreed with that. Getting the Fibre installed was a whole other issue, they made multiple errors but Eventually got sorted out. Few months later, I realized they are still charging me for the home LTE even tho it was agreed upon that they would upgrade it to Fibre, when I queried it, I was told that that it was not possible to upgrade lte to Fibre bcoz the lte still had a year left on the contract but when I took the Fibre, they said it will be upgraded and I clearly asked if I'm still going to be paying for the lte and they said no. Now it's like 10 months and I have paid for 2 internet lines with no help from vodacom. It truly is disappointing.