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shevaune P
1 reviews | Active since Jul 2015
31 Oct 2022, 07:44
Terrible service once again
Once again Vodacom is up to nonsense. My house got broken into and all I need is another router but it's taking them forever it's been 5 days since I logged this ticked and no response at all.
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Replies (2)sP
shevaune P's updateReviewer Update
02 Nov 2022, 05:32Still no phone or delivery of the router.
Why does it take so long for such a simple thing? I requested to buy the same router I was told no I cannot do that. So what must I do? Sit without internet for a month but pay the full subscription
Why does it take so long for such a simple thing? I requested to buy the same router I was told no I cannot do that. So what must I do? Sit without internet for a month but pay the full subscription
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shevaune P's update02 Nov 2022, 05:32
Reviewer Update
Still no phone or delivery of the router.
Why does it take so long for such a simple thing? I requested to buy the same router I was told no I cannot do that. So what must I do? Sit without internet for a month but pay the full subscription
Why does it take so long for such a simple thing? I requested to buy the same router I was told no I cannot do that. So what must I do? Sit without internet for a month but pay the full subscription
sP
shevaune P's updateReviewer Update
06 Nov 2022, 06:20Honestly the Service received it's pathetic. The agents don't call you as promised eventually someone did late Thursday afternoon he said I can get my own router after a week of other agents saying I can't. Okay on Saturday I get a router now they need to configure it I call in the internet is working next morning no internet it's going to take another 24 hours before someone can assist I have to pay a full premium but constantly having no internet for more then half the month. Vodacom couldn't even do a simple line relocation properly.
Do you value your customers at all.
Do you value your customers at all.
sP
shevaune P's update06 Nov 2022, 06:20
Reviewer Update
Honestly the Service received it's pathetic. The agents don't call you as promised eventually someone did late Thursday afternoon he said I can get my own router after a week of other agents saying I can't. Okay on Saturday I get a router now they need to configure it I call in the internet is working next morning no internet it's going to take another 24 hours before someone can assist I have to pay a full premium but constantly having no internet for more then half the month. Vodacom couldn't even do a simple line relocation properly.
Do you value your customers at all.
Do you value your customers at all.