jM
jackie M

1 reviews | Active since Jul 2017

14 Aug 2017, 17:35

Terrible Service once again

<p>Staff chewing gum while dealing with clients and digging in their noses. Unprofessional quote.given not worth the paper its written on. Apparently vodacom clients are not valued enough to be treated properly. Lodged complaint on yheir complaints line was not helpful at all. </p>

0
Replies (2)
Vodacom
Vodacom's reply15 Aug 2017, 06:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Aug 2017, 07:32
Official

Good day

Thank you for taking the time to inform us of your experience.

We truly appreciate your support and feedback. Once again, please accept our sincerest apologies for the inconvenience caused.


Regards,

LA
Vodacom Consumer Website Team