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raven J

1 reviews | Active since Apr 2021

14 Apr 2021, 15:01

terrible service on every possible level

Extremely bad and pathethic. These people after complaining have still not contacted me and neither did they solve my problem. These guys comes across to me as ***** and ********. all false promises are made over the cell. They very good at selling you LIES. Right now, i dont have any free minutes which they retracted and gave me a 5gig deal for over R200 per month which i didnt ask for and are MAKING ME WAIT A MONTH TO REVERT TO OLD CONTRACT. oNCE THEY REVERT, I WANT TO CANCEL MY MONTH TO MONTH. The sad part is that i never defaulted once in the years that i have been with this terrible company.

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2021, 17:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team