JN
Jarred N
1 reviews | Active since Feb 2010
13 Sept 2022, 13:03
Terrible service, NO ETHICS!!
Utterly disgusted by the company. I was notified while attempting to open a new mobile contract that my account is in arrears but no information was provided. Call centre agent rattled off a number and attempted to transfer me to the accounts department which resulted in the call dropping. Tried this twice. There should be no monies owed from my end the last debit vodacom made was in January 2022. I logged in to my vodacom account and there is no money owed there. What is going on? You will get no business from me!
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Replies (2)
Vodacom's replyOfficial
13 Sept 2022, 13:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Sept 2022, 13:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JN
Jarred N's updateReviewer Update
23 Sept 2022, 12:27Still have not heard from Vodacom, they claim they attempted to contact me. The number they tried is not used by me any more. Took my business elsewhere, if they attempt to log credit warnings and judgements against me I will get lawyers involved. Absolutely zero validity to any of their claims. Extremely annoyed with this company!
JN
Jarred N's update23 Sept 2022, 12:27
Reviewer Update
Still have not heard from Vodacom, they claim they attempted to contact me. The number they tried is not used by me any more. Took my business elsewhere, if they attempt to log credit warnings and judgements against me I will get lawyers involved. Absolutely zero validity to any of their claims. Extremely annoyed with this company!