1 reviews | Active since Nov 2016
Terrible service, *********** staff
<p>I have been calling this branch for 2 hours trying to get proof of purchase mailed to me. They drop the call whenever I ask for a full name to report. Employee Thabani assures he sent the mail so that I can end the call and then 10mins later when I call back, employee Olivia says that he is sending the mail now. They provided no assistance until I mentioned coming to the store. I provided my email address about 5times and sent several mails from two different email addresses. Still no response. I am infuriated with the service – or lack thereof. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
