Terrible service fron Vodacom Fiber

Vodacom Fiber assistance has veen terrible. Ive worked from home using the data from my phone as I was told I would be scheduled for my move today. Open serve calls me only to day that they have the wrong UNIT number for my estate and therefore have to redo this change which takes up to 30 days. The lady cant helo me, as it is technical, technical says they will resolve but I had to call in mutliple times and the cancelation department wont let me cancel. So now I donr have fiber again, all because of a finger error which has now become my problem. How hard would it have been to amend a unti number and come out that day?! If i had gone with another service provider, I would have been set up already and able to uae the internet. This is absolutely terrible service.