Terrible service from Vodafone

TERRIBLE! After paying 65 euros for a SIM card I’m sure you expect good service, sadly with Vodafone this is not the case. I feel I was over charged for a plan that should’ve cost only 15 euros I later find out. Too make matters worse, my minutes were never activated which I paid for. This has gone on for over a month. I have asked them several times to to resolve the matter. Now I am being charged 14 euros to my account but I have bought prepaid Data? I will definitely never recommend Vodafone to anyone.