Terrible service from Vodacom Soneike Kuilsriver
Three weeks ago I went to Vodacom shop at Ipic mall, Soneike, Kuilsriver. I requested a port from my old neotel number to vodacom. I confirmed on phone with vodacom that it can be done. I handed in my proof of address, ID and everything to this lady. She then said she will get back to me. A week and half later I went back since I did not get any feedback. She then confirmed it can be done but she is waiting on someone else to help her and that she will get back to me soon. Again after another week and a half I went back since again I have not heard anything back. This time I made it clear that I was unhappy. Three week and nothing has been done, three weeks and no feedback what so ever, not even just keeping me updated with what is going on. I asked the other guy there for the email address of the manager of the shop. He first told me twice he cannot give it. Then after 3 times he gave me the general enquires email address of the shop. This is worst service I have ever received from a vodacom shop and will never return there again. Problem is, my number is still not ported.
