Terrible service from Vodacom provider

<p>I have been a customer of Vodacom must be over 20 years, this years upgrade turned into a night mare. I went to 3 different vodacom outlets Friday 10/3/2017 and eventually landed up at Keywest vodacom in Krugersdorp. My wife and i did our upgrade only to be told they dont have stock of the phones. OK very dissapointed we accepted that but we were told that the devises would be there Tuesday 14/03/2017. Tuesday came i got a phone call saying my wifes phone is there BUT my phone a Sony Experia the warehouse doesnt have stock and i must waite 3 weeks for it. HOW CAN VODACOM ADVERTISE CELL PHONES IN THERE MARCH - APRIL BROCHURE AND NOT HAVE STOCK. Very upset i started to phone vodacom being put on hold/calls cut/i eventually got through to 3 agents and explained my frustration, i told them i will cancell all my contracts with vodacom and the responce was OK not even a compromise was made. i even told the one operator if they dont have the sony experia XA they can give me the XZ. the frustrating part is you are never put in contact with someone with authority you deal with a operator that doesnt give a damn if you take your business else ware. IS THIS WHAT SERVICE HAS BECOME ARE YOU JUST A NUMBER AND YOUR LOYALTY TO VODACOM MEANS NOTHING. </p>