Terrible Service from Vodacom on Upgrade
I placed an online order for an upgrade and got sms confirmation it was successful. 7 days later, I am calling to find out why I am not receiving my order, only then I am told that the order was cancelled and no one informed me. This is such an inconvenience and unacceptable service from Vodacom.
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Vodacom's replyOfficial
24 Nov 2019, 11:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply24 Nov 2019, 11:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team