CS
Craig S

1 reviews | Active since Dec 2017

19 Oct 2018, 06:14

TERRIBLE SERVICE FROM VODACOM - *********** accounts department

And now for the 3rd time today Vodacom locks our account. It has been paid and all POP's has been sent through a few times already!!!!!! ***!!!??!!! How can you not get this right???? What don't you understand???? It feels like Vodacom is doing this on purpose. This is seriously not on!!!!!!!!!!!!!! Please help me share this post to expose Vodacom's incompetence. This has been going on like this for almost a year. THEY SAID THEY WOULD ALLOCATE OUR PAYMENTS ( Which was on time every month and proof thereof sent to numerous accounts staff) BUT THEY JUST NOT DOING IT?!?!?!?!? How can you keep this going like this for almost a year now??

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Replies (1)
Vodacom
Vodacom's reply19 Oct 2018, 07:04
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team