Terrible service from Vodacom fibre

I would like to share my shocking service that I received from Vodacom fibre. I app**** in August for fibre through Vodacom because they offered an LTE service while we wait for the fibre to be connect. This was all good until you have to start topping up all the time which become extremely costly. I have been following up with Vodacom since sept on what is the status of my application and every time I have to phone the call Cnt I get told a call is looked or there systems are down and someone will get back to me... which never happens. Eventually on the 1st Nov I get told a service call has been logged with SADV who is the service provider. They are just as bad with trying to get hold of and find out the status of the line being installed into our home. But I should be contacting them because my contract is with Vodacom and not SADV. Finally after reaching boiling point and many unhopefully calls from my side to Vodacom I spoke to a call centre manager JD Bykom on the 22nd Nov who promised phone me back the next day with feedback. But as should be expected with the poor and unprofessional service at Vodacom even the managers don’t keep their word. I’m total disgusted by the service received by Vodacom and have cancelled my application and will go to MWEB instead.