Terrible service from Vodacom fibre

Item: Vodacom
Rating: 1
Author: Phetheni N

I haven't had Fibre from the 15th of December and I logged a call immediately. Their ETA was the 27th but no one came. I have been calling non stop finding no joy. There is no help whatsoever. We went through Christmas with no internet and we still have no idea when it will be fixed

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Replies (1)

Vodacom's replyOfficial

30 Dec 2024, 07:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply30 Dec 2024, 07:52

Official