GA
Gary A

1 reviews | Active since Dec 2022

18 Apr 2023, 17:24

Terrible service from Vodacom

I am trying to sort out a dispute with Vodacom to get paid out for income lost due to their absolute abhorrent business manner in they way they have handled my contract which was cancelled within 14 days of receiving the router. They don't listen to what the client is saying then give me a number for their legal dept. I have found 4 times as and have been cut off 4 times as they have blocked my number so I cannot call them. If this is not resolved we'd 19 April I will be going to the small claims court claiming damages for business lost as you just keep ignoring me. Have tried to organise the collection of the router you are not coming back to me. I am not going to sit at home and lose business because you cannot get yourselves organised. The router is sitting waiting for you

0
Replies (1)
Vodacom
Vodacom's reply19 Apr 2023, 08:00
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team