TN
Tristan N

1 reviews | Active since Oct 2020

03 Oct 2020, 11:37

Terrible Service From Vodacom Employees!!!

Spoke to a very rude lady on the phone. Didn't even want to give me her name. She assumed that I had money to pay for my account when I got retrenched due to COVID-19. I have spoken to numerous consultants and asked to put a note on the system. Nothing has been done to rectify my problem. Vodacom you guys are terrible!!!

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2020, 17:29
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team