FS
Ferdi S
1 reviews | Active since Jan 2017
03 Aug 2020, 08:48
TERRIBLE SERVICE FROM VODACOM
Can you believe it. After struggling so long to have my Vodacom Contract cancelled and ONLY WITH THE help of Hello Peter was this achieved. Now after the contract was cancelled Vodacom still, AGAIN debit my account with the full amount. This fter I was "promised" that the debit was cancelled. Is there anybody that would like to assist me in having this debit refunded?
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Vodacom's replyOfficial
03 Aug 2020, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Aug 2020, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team