DM
Daleen M
1 reviews | Active since Apr 2012
01 Feb 2024, 09:09
Terrible service from Vodacom
Our speed test results for Vodacom! We have been struggling for months. One cannot get through to Vodacom and those in the area lucky enough to succeed, get all kinds of excuses. How do we get assistance? We cannot work. We pay for services not delivered. DOWNLOAD Mbps 0.56 UPLOAD Mbps 4.17 Ping ms 1068 3365 524
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Replies (2)
Vodacom's replyOfficial
01 Feb 2024, 10:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2024, 10:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DM
Daleen M's updateReviewer Update
01 Feb 2024, 10:57How will Vodcom contact me if you don't even ask for contact details??? And "due course".... what does that mean?
DM
Daleen M's update01 Feb 2024, 10:57
Reviewer Update
How will Vodcom contact me if you don't even ask for contact details??? And "due course".... what does that mean?