Terrible service from Vodacom

I have check fibre coverage on their website who indicates that I can get fibre. I put my order in. Very quickly I received a phone call to very my order. My first question before the Vodacom operator started with any questions was to verify and confirmed to me that fibre was available. That she did. Within 1 day the vetting and approval of the order was done. 2 Days later I received my router. This is where good service ended. After I received my router, I cancelled my ADSL facility at Telkom. For 3 weeks after I put the order in, I was trying to get an answer from Vodacom for the installation date. I have phoned ***, send emails daily and even complaint to their complaints dept. No answers at all. All they said in telephone calls was that they will call me and confirmed the date. They even took a secondary cell number if I was not available immediate. Now after 3 weeks of trying to get an answer from Vodacom, I was informed that Frogfoot will not install the fibre cable as there was no available structure facility in my area. Now thanks to Vodacom I will not get fibre which availability was confirmed by them and also, I do not have internet anymore. Expensive data must be bought daily to be active on internet. DO NOT USE VODACOM FOR ANY DATA SERVICE.