Terrible Service from Vodacom Capetown

Two days without connection AGAIN AT THE SAME TIME AS LAST MONTH!! and you AGAIN almost cost money for repairs when its YOUR FAULT!!!

Every TIME I'm without signal I get told its my device and its not! I'm using my device now to message you! This can't happening as if it weren't for my logic it would set me back a good amount of money when its Network related meaning YOUR ERRORS and so I've missed out on a total of *days of service A TOTAL OF * DAYS FOR THIS MONTH ALONE, where I could not make use of my bundles WILL I BE RECEIVING A CREDIT FOR THE LOSS OF SERVICE?? AS I HAVE PAID YOU IN ADVANCE FOR IT

According to your sales staff member at the PicBel Vodacom store; Saadiqah, in Strand Street Capetown its been happening to many customers and nothing is being done about. The same store that advised me that it was my phone that needed repairs and I was told by the in-house technician of that very store that she always refers customers to the "Pakistani shops" outside. Those were her exact staff. In fact she wasn’t too interested in assisting me probably because I'm a prepaid customer. She herself needs to then go an rather work for those very Pakistani Mobile/ repairs Store.

This is ludicrous Vodacom what are you teaching your staff!!!

I will be laying a formal complaint in regards to this. My number is *** if anyone is remotely interested at all.

Shop: 30/31 Parkade Mall, Strand Street, City Centre, Cape Town, 7140 Phone: ***