Terrible Service from Vodacom

I have, to my great dread and dismay, had a cellular telephone contract with Vodacom. I was a Cell C client for 20 years- no problems. The problems with Vodacom in only 1 month is unending. I so, so regret signing this contract. I want to pull my hair out of my head.

Firstly- I waited around 6 weeks to get the phone I ordered because Vodacom had no stock. My gut told me to cancel everything then, but unfortunately I didn’t listen. My number was ported, and since the beginning of the contract, calls are missed very frequently. One day all is still fine, the next day everyone asks me why my phone is off (when it isn’t). I would only realize that it is happening again at the end of a day. Who knows how much business I lose in such a day. If clients can’t reach me, they phone someone else. Phoning customer care is a complete waste of time. The operators are incredibly rude to you and don’t know how to help fix a problem. My bank’s approve it messages or texts has not been received on my phone since my number was transferred. The bank blames Vodacom and Vodacom blames the bank and I am still unable to use internet banking for the last month. I also realized that my monthly airtime was finished within the first week of the month. It used to last much longer. To my further dismay I realized I did not do my homework well enough, and that Vodacom’s call rates are almost double the Cell C rates. My own fault for not checking of course. And now I am stuck for 2 years with the most expensive, most *********** and useless cellular network in the country... What to do? No service according to the agreement. What will they do if I don’t pay?