1 reviews | Active since Jun 2016
Terrible Service from Vodacom
<p>I have been over charged since May 2017. I called several times with reference numbers and every time I get told someone from Solutions will call me but this does not happen. I get told every time that their Backoffice tried to call me and they didn't get hold of me so they closed my query. I have emails and follow up emails where I am requesting assistance but no one at Vodacom cares. Maybe they don't worry about one customer because they have so many. Maybe at the end of my contract I will subcribe to another company.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Our records reflect that feedback has been provided.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Good day,
Our records reflect that feedback has been provided.
Please accept our apologies for any inconvenience caused.
Regards,
RM