Terrible service from Vodacom

I have had endless signal issues where I stay, and have logged a service request on the 15.07.2015 already. Almost 1 month later and i am STILL waiting for someone to get back to me. I have called them numerous times, and every time I hold 10-15 minutes just to hear that someone will get back to me.<br> <br> I spoke to Carol Sadi yesterday, and she assured me she was going to call me at 8 this morning with feedback from management. I called again at 10, left messages etc. and still no feedback.<br> <br> I refuse to continue paying until this has been sorted out. I want management involved , and waiting for the call.<br> <br> VERY ANGRY CLIENT !!!!