EK
ESTELLE K

1 reviews | Active since Jan 2016

11 Apr 2017, 13:39

Terrible service from Vodacom

<p>Vodacom has emptied my bank account erroneously on 3 April 2017.</p> <p>I’m pleading with Vodacom since 4 April 2017 to refund my money, but NOTHING has happened till now.</p> <p>This is absolute pathetic service. I’m left without money and yet I am going on leave on 11 April 2017. How the hack does Vodacom think I must proceed without money?</p> <p>Sitting with complete *********** people at Vodacom.</p> <p>Extremely disappointed in Vodacom . You are BAD, BAD, BAD, BAD !!!!!!!!</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply11 Apr 2017, 14:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team