1 reviews | Active since Dec 2016
Terrible service from Vodacom
<p>My debit came back from Vodacom this month, as soon as i realised that i went the next day to my nearest vodacom store to make the outstanding payment. I was promised in the store that my line will be reactivated within the next 2 hours.... but im still waiting!!</p> <p> </p> <p>These lines are used for business so its extremely important to get it up and running ASAP! Its been 5 days now and our business are still without lines. I have spoken to numerious consultants, i was transfered from one to another, ive spend most of today on the line with Vodacom .... like all the other consultants i have dealt with in the last 5 days i was promised that my lines will be reactivated in the next 1-2 hours!!</p> <p> </p> <p>Please can somebody advise me regarding this matter</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom
I thank you for your prompt response regarding this matter!
Dear Vodacom
I thank you for your prompt response regarding this matter!
