Terrible service from Vodacom

On the 8 June 2020, I cancelled both the Routers, on my account. My account was paid in full, the end of June. I was under the impression that the Router accounts were cancelled, but to my surprise, not. My account is up to date, but according to Vodacom not. After many phone calls and promises, to and from Vodacom, my issue is still not resolved. Vodacom has cancelled my debt order and disabled my contract. I've been paying Vodacom via EFT, every month since. I'm fed up. Please help.